1. Show the current process.
Bring the links, files, messages, and workarounds. No polished brief needed.
How I work
Bring the site, spreadsheet, or process that needs fixing.
Show me the broken step, the people involved, and the required result. I return a written scope naming the pages or screens, source files, review points, tests, ownership, and price.
From first call to handoff
Four review points from scope to handoff.
2. Write the scope.
The scope names the pages or screens, users, source files, acceptance checks, price, and review dates.
3. Review the working version.
I load your content and data. You test the customer and staff tasks in the browser.
4. Launch and hand off.
You receive access, delivered files, test results, ownership notes, and rollback steps.
Review the working version before launch.
A working build
Open each page or screen and complete the customer and staff tasks with your content.
Ownership notes
The handoff names the hosting account, file location, access holders, and assets you own.
A recovery plan
The release record lists changed files, checks run, and rollback steps.
Which step is slow or failing?
Send the process, files, or screenshots. I’ll reply with the first deliverable and what I need to build it.